Are you preparing for an upcoming teleheath appointment with Holding Hope Counseling? Here are a few tips to help you prepare.
Make sure you have completed the required paperwork if this is your first appointment.
You can tune in for your appointment via phone or laptop, so make sure that your device is charged and connected to the internet prior to your appointment time.
A secure link will be emailed to you 24 hours before your appointment. It will be sent to the email you provided during your orientation process.
Make sure that you find a space where you feel safe and secure. Privacy is very important in the mental health process, so finding a space that is comfortable and private is key for setting yourself up for success during your appointment.
We recommend clicking the link in that email 5-10 minutes before your appointment start time. You will be placed in a private, virtual waiting room until Sarah joins.
When the call begins, Sarah will let you into the virtual meeting space. The program runs similarly to Zoom or GoogleMeets. It will include a video chat functionality so that you can be face-to-face with Sarah during your appointment.
Sessions are hosted on a secure, HIPAA-compliant server. They are fully privatized, never recorded and completely confidential.
If you experience technical difficulties or have questions, contact Sarah Conway at Sarah@holdinghopellc.com or call at 765-228-2072.
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